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The Team

The Team

Director of Operations

Director of Fulfillment
& Customer Service

Director of Associate Experience

Sr. HR Generalist

HR Assistant

Operational Assistant

Business Development Manager

Lead Recruiter, Holland

Lead Recruiter, Norton Shores

Recruiter

Recruiter

Recruiter

Recruiter

Recruiter

Recruiter

Ruben Juarez

President

ruben@teamworkforce.com
616.396.3700 ext. 9990

About

As WORKFORCE’s President & CEO, He’s a result driven business leader and entrepreneur with 15 years of extensive experience in Human Resources. Ruben’s background, experience, and business skills allow him to utilize the company’s many capabilities by building strong relationships and partnerships within our community.

His roles have included professional recruitment, training, and staff development. He has a passion for making a positive difference and giving back to our community. Ruben graduated from Davenport University with Bachelor Degree, majoring in business management.

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Craig Chamberlain

CFO

craig@teamworkforce.com
616.396.3700 ext. 9991

About

As WORKFORCE’s Vice President & Chief Financial Officer, Craig is responsible for the company’s finance and accounting operations. As WORKFORCE continues to expand its offices, his strength in operations management and strategic operations, as well as financial management, are key components in accelerating WORKFORCE’s growth.

With over 20 years of financial management experience, Craig has held CFO positions in a wide variety of businesses. Craig graduated from Central Michigan University in 1994 with a Bachelor of Arts – Business Administration degree majoring in finance.

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Michael Sartor

COO

michael@teamworkforce.com
616.396.3700 ext. 9999

About

Michael is a new edition to Team WORKFORCE. Michael brings more than 15 years of staffing industry experience to the team and is a certified HR professional (PHR) with a National Certification from HRCI, and is a member of both the American Staffing Association and the Society for Human Resource Management.

He has a passion for training, development and workplace efficiency. He believes that work-life balance is the key to happiness and success in both. Work is often simplified into anecdotes, 1. Work Safely 2. Get Paid. Finally, when he’s not contemplating the world’s problems or procrastinating on earning a Phd. Michael spends his leisure time speaking about himself in the 3rd person. 😊

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Jill Cruz

Director of Operations

jill@teamworkforce.com
616.396.3700 ext. 1000

About

Jillian Cruz joined the WORKFORCE team in March 2016 as a Branch Manager bringing over 20 years of experience to the team. After a year with WORKFORCE she was promoted the Director of Human Resources and Operations.

Jillian is an innovative and creative HR professional with experience in talent management, recruiting, training, performance management, employee relations, and compensation. She specializes in compliance, workforce planning, coaching and advice, employee relations investigations and project management.

Top of Page

Jeffrey Perez

Director of Fulfillment
& Customer Service

jeffrey@teamworkforce.com
616.396.3700 ext. 2000

About

Jeffrey states that his business is staffing but his mission is people and the affect he has on the lives of others. Jeffrey began his recruiting career while working in the Chicago area before he returned to West Michigan in 2005. He started to learn the area as he worked for a competitor and joined Team WORKFORCE in 2011. Jeffrey has been instrumental in the growth of WORKFORCE and continuously asks himself how he can do things better.

When Jeffrey is not at work, he enjoys watching a soccer game, spending time with his iPad and surrounding himself with funny people. Jeffrey lives by the motto, “home is where your family and friends are”.

Top of Page

Laura Burns

Sr. HR Generalist

laura@teamworkforce.com
616.396.3700 ext. 9001

About

I’ve spent the last 40 years learning everything there is to know about Payroll ad HR Management. I am currently applying this knowledge in my role as Lead HR Generalist for WORKFORCE, where I am responsible for the payroll, billing, Insurance and ACA reporting. I also head up all the company events. I earned my Bachelor of Business Administration from the University of Phoenix.

I enjoy traveling to warm places and spending time with my friends and big family.

Top of Page

Thai Douangpangna

HR Assistant

thai@teamworkforce.com
616.396.3700 ext. 9002

About

Orathai Douangpangna, Human Resources & Payroll Assistant, is proud to be joining Workforce Employment Specialist’s team of highly successful professionals in the ever changing and always dynamic world of talent staffing!

As a member of the Human Resources and Payroll team, she champions teamwork and is committed to supporting and meeting the needs of all our valued Client’s and Workforce associates.

Orathai possesses over eight years of diverse and versatile skills and knowledge in the areas of, Human Resources, Recruiting, Payroll, Benefits, Employee Relations and more.
She has supported both large and small companies specializing in Automotive, Furniture, Plastics, Logistics and more, in the Lakeshore area.

Top of Page

Mary Nethercott

Operational Assistant

mary@teamworkforce.com
616.396.3700 ext. 8009

About

Been working here over 5 years. Doing a variety of administrative support work. She graduated from Davenport with a BAS in Computer Gaming and Simulation. Before starting work with us, she worked in the Customer Service industry.

Top of Page

Eric Baker

Sales & Marketing

eric@teamworkforce.com
616.396.3700 ext. 8000

About

Eric was born and raised in Rockford, MI and has lived in the West Michigan area all his life. Eric has 5 years of staffing experience in Business Development and joined Workforce Employment Specialist mid-April 2018. He values each person who comes into his life and believes everyone should be treated with respect and kindness. As a graduate of Ferris State University, Eric has worked in various areas of business but has found the staffing industry to be very rewarding as he feels he is truly helping others.

With a passion of living in the moment, Eric enjoys competing on a competitive level in OCR (Spartan) Races and is very involved with his family, as well as working with non-profit organizations at various levels. With never knowing what tomorrow will bring, he believes that each person should look at life in a positive way. To become better today than we were yesterday, and to strive to better tomorrow then who we are today.

Top of Page

Frank Bocanegra

Lead Recruiter
Holland

frank@teamworkforce.com
616.396.3700 ext. 1001

About

Frank has been in recruiting since 2003. Frank manages key client accounts, while helping potential employees find positions that best suit their career goals. Frank plays an important role in our recruitment process and has now taken on many new responsibilities. He focuses on all communications and follow-up with clients, and oversees our Holland recruiting team.

Frank strives to offer clients the best possible customer service. Candidates find him genuine, and a true resource in their search for career growth. Frank’s work ethic and communication style helps set him apart from our competitors.

In Frank’s free time, he likes football, basketball and baseball. He was the captain of his football team and was awarded All Conference, All Area and All Allegan County. He even once scored 4 touchdowns in 1 game. 1 GAME!!!! He also loves long naps, craft beers as well as stiff drinks.

Top of Page

Marisol Cruz

Lead Recruiter
Norton Shores

marisol@teamworkforce.com
616.396.3700 ext. 2004

About

Marisol Cruz has been part of the family at Workforce for the past 2 years. Prior to joining Workforce, Marisol was successful as an employment specialist for ten (10) years in Grand Rapids, Michigan. Her responsibilities included networking with employers to identify job leads and negotiating job opportunities.

Additional responsibilities included providing direct services, maintaining data on consumers, facilitating staffing, writing reports, intake completion, and detailed case documentation. Marisol’s excellent verbal and written communication, solid judgment skills.

Top of Page

Cassie Bartling

Director of Associate Experience
Norton Shores, Grand Rapids,
Holland

cassie@teamworkforce.com
616.396.3700 ext. 4000

About

After Cassie finally realized that she was never going to make it as a professional rodeo clown she decided to pursue her second life long dream of recruiting. After 10+ years of being in the staffing industry, Cassie sometimes wonders why she didn’t continue to pursue the opportunity of being gorged by a bull on a daily basis.

As a lead recruiter, Cassie takes pride in ensuring that placements are a strong match for all parties and always strives to bring 100% to everything she does. Cassie’s priority as a recruiter is to build strong, long lasting relationships with candidates and clients alike.

Outside of the office, Cassie enjoys sitting in the woods with her bow on a beautiful fall afternoon patiently waiting to slay Bambi’s dad and feed him to her family. She also really likes coffee.

Top of Page

Sulemi Rojas

Recruiter
Holland

sulemi@teamworkforce.com
616.396.3700 ext. 1002

About

Sulemi joined WORKFORCE as a Recruiter in March 2018. Sulemi finished on the Dean’s list while attending Baker College and received her Bachelors Degree in Business in May. Is new to Recruiting and is continually growing professionally to best assist in all recruitment goals. Sulemi has made a mission to contribute excellent service at Workforce and achieve company’s success.

Top of Page

Jessica Huerta

Recruiter
Grand Rapids

jessica@teamworkforce.com
616.325.1477

About

As a recruiter, I pride myself on providing a positive experience for our clients and temporary employees from start to finish. I have been through Workforce since 2014 now and the best experience for myself starts from when the individual walks through our door for the first time, or picks up the phone and gives me a call to seek guidance for employment.

My goal is to always succeed and give an individual the best experience they had. I have been recruiting for 4 years and it has been the best thing that has ever happen to me. Some of my passions outside of work include: Spending time with family, friends and traveling!

Top of Page

Edith Ledezma

Recruiter
Grand Rapids

edith@teamworkforce.com
616.396.3700 ext. 2002

About

My name is Edith Ledezma and I am a recruiter. I have been doing customer service for the past 5 years, and it is something I enjoy doing very much. In my free time I like to go to the movies and spend time with my family as much as I can.

Top of Page

Angie Morales

Recruiter
Grand Rapids

angie@teamworkforce.com
616.396.3700 ext. 2005

About

Angie joined Team Workforce in 2017 and serves as a Recruiter in our Grand Rapids Branch. One of her responsibilities is to seek out professionals with the right combination of experience, education and skills to fill a particular position. She is focused and has a positive attitude, which serves her well while putting in hours to source candidates for our clients. She understands the importance from the client’s perspective of having the right staff in place in order for the business to succeed.

Top of Page

Kimley Rodas

Recruiter
Grand Rapids

kimley@teamworkforce.com
616.396.3700 ext. 2001

About

Kimley’s passion for recruiting grows more each day thanks to her background in International Business and Human Resources. Equipped with heart and devotion, she now brings her many talents to the Grand Rapids community as part of the Workforce Team for many years to come.

Top of Page

Mike Valdez

Recruiter
Grand Rapids

mike@teamworkforce.com
616.396.3700 ext. 2003

About

Born and raised in Grand Rapids, Michael’s passion for community growth and unity has led him to be a part of many projects as an entrepreneur in West Michigan. Knowledge in business and digital marketing he now brings his ambitions to the Workforce Team as a Recruiter for your neighborhood.

Top of Page

Ruben Juarez

President

ruben@teamworkforce.com
616.396.3700 ext. 9990

About

As WORKFORCE’s President & CEO, He’s a result driven business leader and entrepreneur with 15 years of extensive experience in Human Resources. Ruben’s background, experience, and business skills allow him to utilize the company’s many capabilities by building strong relationships and partnerships within our community.

His roles have included professional recruitment, training, and staff development. He has a passion for making a positive difference and giving back to our community. Ruben graduated from Davenport University with Bachelor Degree, majoring in business management.

Top of Page

Craig Chamberlain

CFO

craig@teamworkforce.com
616.396.3700 ext. 9991

About

As WORKFORCE’s Vice President & Chief Financial Officer, Craig is responsible for the company’s finance and accounting operations. As WORKFORCE continues to expand its offices, his strength in operations management and strategic operations, as well as financial management, are key components in accelerating WORKFORCE’s growth.

With over 20 years of financial management experience, Craig has held CFO positions in a wide variety of businesses. Craig graduated from Central Michigan University in 1994 with a Bachelor of Arts – Business Administration degree majoring in finance.

Top of Page

Michael Sartor

COO

michael@teamworkforce.com
616.396.3700 ext. 9999

About

Michael is a new edition to Team WORKFORCE. Michael brings more than 15 years of staffing industry experience to the team and is a certified HR professional (PHR) with a National Certification from HRCI, and is a member of both the American Staffing Association and the Society for Human Resource Management.

He has a passion for training, development and workplace efficiency. He believes that work-life balance is the key to happiness and success in both. Work is often simplified into anecdotes, 1. Work Safely 2. Get Paid. Finally, when he’s not contemplating the world’s problems or procrastinating on earning a Phd. Michael spends his leisure time speaking about himself in the 3rd person. 😊

Top of Page

Jill Cruz

Director of Operations

jill@teamworkforce.com
616.396.3700 ext. 1000

About

Jillian Cruz joined the WORKFORCE team in March 2016 as a Branch Manager bringing over 20 years of experience to the team. After a year with WORKFORCE she was promoted the Director of Human Resources and Operations.

Jillian is an innovative and creative HR professional with experience in talent management, recruiting, training, performance management, employee relations, and compensation. She specializes in compliance, workforce planning, coaching and advice, employee relations investigations and project management.

Top of Page

Jeffrey Perez

Director of Fulfillment
& Customer Service

jeffrey@teamworkforce.com
616.396.3700 ext. 2000

About

Jeffrey states that his business is staffing but his mission is people and the affect he has on the lives of others. Jeffrey began his recruiting career while working in the Chicago area before he returned to West Michigan in 2005. He started to learn the area as he worked for a competitor and joined Team WORKFORCE in 2011. Jeffrey has been instrumental in the growth of WORKFORCE and continuously asks himself how he can do things better.

When Jeffrey is not at work, he enjoys watching a soccer game, spending time with his iPad and surrounding himself with funny people. Jeffrey lives by the motto, “home is where your family and friends are”.

Top of Page

Laura Burns

Sr. HR Generalist

laura@teamworkforce.com
616.396.3700 ext. 9001

About

I’ve spent the last 40 years learning everything there is to know about Payroll ad HR Management. I am currently applying this knowledge in my role as Lead HR Generalist for WORKFORCE, where I am responsible for the payroll, billing, Insurance and ACA reporting. I also head up all the company events. I earned my Bachelor of Business Administration from the University of Phoenix.

I enjoy traveling to warm places and spending time with my friends and big family.

Top of Page

Thai Douangpangna

HR Assistant

thai@teamworkforce.com
616.396.3700 ext. 9002

About

Orathai Douangpangna, Human Resources & Payroll Assistant, is proud to be joining Workforce Employment Specialist’s team of highly successful professionals in the ever changing and always dynamic world of talent staffing!

As a member of the Human Resources and Payroll team, she champions teamwork and is committed to supporting and meeting the needs of all our valued Client’s and Workforce associates.

Orathai possesses over eight years of diverse and versatile skills and knowledge in the areas of, Human Resources, Recruiting, Payroll, Benefits, Employee Relations and more.
She has supported both large and small companies specializing in Automotive, Furniture, Plastics, Logistics and more, in the Lakeshore area.

Top of Page

Mary Nethercott

Operational Assistant

mary@teamworkforce.com
616.396.3700 ext. 8009

About

Been working here over 5 years. Doing a variety of administrative support work. She graduated from Davenport with a BAS in Computer Gaming and Simulation. Before starting work with us, she worked in the Customer Service industry.

Top of Page

Eric Baker

Sales & Marketing

eric@teamworkforce.com
616.396.3700 ext. 8000

About

Eric was born and raised in Rockford, MI and has lived in the West Michigan area all his life. Eric has 5 years of staffing experience in Business Development and joined Workforce Employment Specialist mid-April 2018. He values each person who comes into his life and believes everyone should be treated with respect and kindness. As a graduate of Ferris State University, Eric has worked in various areas of business but has found the staffing industry to be very rewarding as he feels he is truly helping others.

With a passion of living in the moment, Eric enjoys competing on a competitive level in OCR (Spartan) Races and is very involved with his family, as well as working with non-profit organizations at various levels. With never knowing what tomorrow will bring, he believes that each person should look at life in a positive way. To become better today than we were yesterday, and to strive to better tomorrow then who we are today.

Top of Page

Frank Bocanegra

Lead Recruiter
Holland

frank@teamworkforce.com
616.396.3700 ext. 1001

About

Frank has been in recruiting since 2003. Frank manages key client accounts, while helping potential employees find positions that best suit their career goals. Frank plays an important role in our recruitment process and has now taken on many new responsibilities. He focuses on all communications and follow-up with clients, and oversees our Holland recruiting team.

Frank strives to offer clients the best possible customer service. Candidates find him genuine, and a true resource in their search for career growth. Frank’s work ethic and communication style helps set him apart from our competitors.

In Frank’s free time, he likes football, basketball and baseball. He was the captain of his football team and was awarded All Conference, All Area and All Allegan County. He even once scored 4 touchdowns in 1 game. 1 GAME!!!! He also loves long naps, craft beers as well as stiff drinks.

Top of Page

Marisol Cruz

Lead Recruiter
Grand Rapids

marisol@teamworkforce.com
616.396.3700 ext. 2004

About

Marisol Cruz has been part of the family at Workforce for the past 2 years. Prior to joining Workforce, Marisol was successful as an employment specialist for ten (10) years in Grand Rapids, Michigan. Her responsibilities included networking with employers to identify job leads and negotiating job opportunities.

Additional responsibilities included providing direct services, maintaining data on consumers, facilitating staffing, writing reports, intake completion, and detailed case documentation. Marisol’s excellent verbal and written communication, solid judgment skills.

Top of Page

Cassie Bartling

Lead Recruiter
Norton Shores

cassie@teamworkforce.com
616.396.3700 ext. 4002

About

After Cassie finally realized that she was never going to make it as a professional rodeo clown she decided to pursue her second life long dream of recruiting. After 10+ years of being in the staffing industry, Cassie sometimes wonders why she didn’t continue to pursue the opportunity of being gorged by a bull on a daily basis.

As a lead recruiter, Cassie takes pride in ensuring that placements are a strong match for all parties and always strives to bring 100% to everything she does. Cassie’s priority as a recruiter is to build strong, long lasting relationships with candidates and clients alike.

Outside of the office, Cassie enjoys sitting in the woods with her bow on a beautiful fall afternoon patiently waiting to slay Bambi’s dad and feed him to her family. She also really likes coffee.

Top of Page

Sulemi Rojas

Recruiter
Holland

sulemi@teamworkforce.com
616.396.3700 ext. 1002

About

Sulemi joined WORKFORCE as a Recruiter in March 2018. Sulemi finished on the Dean’s list while attending Baker College and received her Bachelors Degree in Business in May. Is new to Recruiting and is continually growing professionally to best assist in all recruitment goals. Sulemi has made a mission to contribute excellent service at Workforce and achieve company’s success.

Top of Page

Jessica Huerta

Recruiter
Grand Rapids

jessica@teamworkforce.com
616.325.1477

About

As a recruiter, I pride myself on providing a positive experience for our clients and temporary employees from start to finish. I have been through Workforce since 2014 now and the best experience for myself starts from when the individual walks through our door for the first time, or picks up the phone and gives me a call to seek guidance for employment.

My goal is to always succeed and give an individual the best experience they had. I have been recruiting for 4 years and it has been the best thing that has ever happen to me. Some of my passions outside of work include: Spending time with family, friends and traveling!

Top of Page

Edith Ledezma

Recruiter
Grand Rapids

edith@teamworkforce.com
616.396.3700 ext. 2002

About

My name is Edith Ledezma and I am a recruiter. I have been doing customer service for the past 5 years, and it is something I enjoy doing very much. In my free time I like to go to the movies and spend time with my family as much as I can.

Top of Page

Angie Morales

Recruiter
Grand Rapids

angie@teamworkforce.com
616.396.3700 ext. 2005

About

Angie joined Team Workforce in 2017 and serves as a Recruiter in our Grand Rapids Branch. One of her responsibilities is to seek out professionals with the right combination of experience, education and skills to fill a particular position. She is focused and has a positive attitude, which serves her well while putting in hours to source candidates for our clients. She understands the importance from the client’s perspective of having the right staff in place in order for the business to succeed.

Top of Page

Kimley Rodas

Recruiter
Grand Rapids

kimley@teamworkforce.com
616.396.3700 ext. 2001

About

Kimley’s passion for recruiting grows more each day thanks to her background in International Business and Human Resources. Equipped with heart and devotion, she now brings her many talents to the Grand Rapids community as part of the Workforce Team for many years to come.

Top of Page

Mike Valdez

Recruiter
Grand Rapids

mike@teamworkforce.com
616.396.3700 ext. 2003

About

Born and raised in Grand Rapids, Michael’s passion for community growth and unity has led him to be a part of many projects as an entrepreneur in West Michigan. Knowledge in business and digital marketing he now brings his ambitions to the Workforce Team as a Recruiter for your neighborhood.

Top of Page

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suite H

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All rights reserved.

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